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Terms of Sale

California Sinn is a trading name of Sinn Group, Australia.

 

Adults only. You must be 18 or over to use this site or buy. By ordering you confirm you are 18+. We may cancel any order we reasonably believe was placed by someone under 18.

 

Prices are in AUD and include GST. Standard discreet shipping within Australia is free on every order. Optional Express shipping via StarTrack is $10, shown at checkout before you pay.

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An order is accepted when we send dispatch confirmation. If an item is unavailable we will offer an alternative or a full refund.

 

We deliver within Australia only, from our fulfilment partner in Melbourne. All dispatch and delivery times shown on our site and at checkout, including Express, are estimates only and are not guaranteed. Delays can happen due to circumstances outside our control, including courier, Australia Post or StarTrack delays, severe weather, natural disasters, public holidays, peak sale periods, supplier stock delays and incorrect or incomplete address details. We are not responsible for delays caused by these events, but we will keep you updated and help track your parcel. If your order has not arrived within 10 business days of dispatch, contact us and we will follow it up with the carrier. Risk passes to you on delivery.

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Products are for adult personal use. Follow the manufacturer's instructions. Information on this site is general and not medical advice.

 

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

 

Returns: see our Returns & Hygiene page.

 

To the extent the law allows, our liability is limited to replacing the goods or refunding the price. Nothing here limits your rights under the Australian Consumer Law.

 

These terms are governed by the laws of New South Wales, Australia.

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